At Magnet Forensics, we welcome your feedback and want to hear about your ideas to help us improve Magnet Automate. You can submit your feedback for future consideration at
the Magnet Automate Ideas Portal.
Note: To access the Magnet Automate Ideas Portal, you must sign in to the Support Portal.
Product documentation
The following Magnet Automate product documentation is available from the Support Portal:
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Magnet Automate System Requirements (PDF) - overview of Magnet Automate architecture and system requirements. This guide is for users with the Admin role and IT stakeholders.
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Magnet Automate Administrator Guide (PDF/HTML) - install Magnet Automate, manage users, set up nodes and workflow applications, configure global settings for workflows and cases, add custom fields for case and evidence details, set up hardware imagers, monitor and report on system usage and performance, backup and data recovery, and troubleshooting. This guide is for users with the Admin role.
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Magnet Automate Workflow Builder Guide (PDF/HTML) - create basic and advanced workflows, export and import workflows, create workflow plugins, and integrate additional applications and tools. This guide is for users with the Admin role.
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Magnet Automate User Guide (PDF/HTML) - manage your user profile, create cases, monitor case status, view case output and review evidence, monitor and report on system usage and performance, and troubleshooting. This guide is for users with the User role.
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Magnet Automate Essentials Quick Start Guide (PDF) - install and configure Magnet Automate Essentials, create a case, monitor the status of a case, view case output and review evidence, and troubleshooting. This guide is for users with the Admin and User roles.
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Magnet Automate Quick Start Guide (PDF) - install and configure the controller and one node on a computer, and then create a simple workflow and case. This guide covers the basics of installing, configuring, and using Magnet Automate and is for users with the Admin and User roles.
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Magnet Automate CLI Reference (PDF/HTML) - integrate applications into workflows using the CLI. This guide is for users with the Admin role.
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Magnet Automate API Reference (HTML) - integrate applications into workflows using the Magnet Automate Rest API. This guide is for users with the Admin role.
Video tutorials
To help you understand how to use Magnet Automate, several video tutorials are available from the Magnet Tutorial Hub in the Support Portal. For example:
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Magnet Automate: An Overview
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Creating a Case in Magnet Automate
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Creating a workflow in Magnet Automate
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Case Status and Troubleshooting in Magnet Automate
Professional Services
Magnet Professional Services work with agencies to consult on opportunities where the Magnet Digital Investigation Suite can help achieve their goals. For example, Magnet Professional Services can help you with workflow building, incorporating other digital forensics tools into Magnet Automate, migrating your environment, and how to script or build a process in Magnet Automate.
Technical Support
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Technical Support Engineers - provide assistance with answering your questions about Magnet Automate product usage or functionality, your Magnet Automate deployment, or potential issues you may encounter.
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Support Portal - Submit a support case or manage your existing cases, find solutions to common troubleshooting questions, product documentation, how-to articles, known issues, and additional resources.